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Web Accessibility

This accessibility statement applies to www.barnstaplemuseum.org.uk

This website is run by the Museum of Barnstaple and North Devon.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some of our images do not have tags that can be read by a screen reader.
  • Some of our links do not have tags that can be read by a screen reader.
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: email –museum@northdevon.gov.uk or call 01271 346747.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Museum of Barnstaple and North Devon is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to a number of the non-compliances

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We’re working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving. The following information explains what we’re doing to make that happen.

1.1.1: Non-text Content

Full audit and review of the website – fixing all accessibility issues.

1.3.1: Info and Relationships

Full audit and review of the website – fixing all accessibility issues.

1.4.3: Contrast (Minimum)

Full audit and review of the website – fixing all accessibility issues.

2.1.1: Keyboard

Full audit and review of the website – fixing all accessibility issues.

2.4.4: Link Purpose (In Context)

Full audit and review of the website – fixing all accessibility issues.

3.3.2: Labels or Instructions

Full audit and review of the website – fixing all accessibility issues.

4.1.1: Parsing

Full audit and review of the website – fixing all accessibility issues.

4.1.2: Name, Role, Value

Full audit and review of the website – fixing all accessibility issues.

Disproportionate burden

 We aim to achieve our goal of Level AA accessibility.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are currently undertaking a full audit and review of our website and implementing fixes for all errors to achieve our goal of Level AA accessibility.

This work will be completed by 13th September 2021.

Preparation of this accessibility statement

This statement was prepared on 20th August 2021. It was last reviewed on 20th August 2021.

This website was last tested on 20th August 2021.